Our Processes
Our process allows us to plan carefully, find the right fit, empower and support every VA, ensure accuracy and develop expertise on each of their client areas thru regular evaluation (re-training if needed), and be efficient, allowing seamless transactions for the clients.
01
Identify Your Business Needs
In this step, we work with you to understand your business needs and identify areas where a virtual assistant can help you achieve your goals.
02
Consult to Define and Refine Roles
Once we have identified your business needs, we will work with you to define and refine the roles that your virtual assistant will fill.
03
Recruit, Select and Train
We use a rigorous selection process to ensure that each assistant has the necessary skills, experience, and personality to succeed in their role.
04
Assist in Onboarding (30.60.90)
Once your virtual assistant has been selected, we will assist with the onboarding process. Providing ongoing support during the critical first 30-60-90 days.
05
Monthly and Quarterly Business Review
To ensure that your virtual assistant is delivering value and meeting your business needs, we conduct regular monthly and quarterly business reviews. This involves evaluating the assistant's performance, identifying areas for improvement, and providing re-training if needed.